(855) 458-8050 or (805) 419-0456 support@805ITguys.com

3CX SERVICES

3CX VoIP Solution

Benefit from the best VoIP Solution for your Business – 3CX VoIP Communication Solution!

With the right VoIP and internet solutions in place, your small business can connect better, get more done and achieve voice and data cost-efficiency.

805 IT guys has been helping clients choose the best communication solutions for their needs since we started back in 2010. From data and voice to integrated connections and multiple location setup, we’re happy to share our recommendations and ensure you’re following best practices. We’ve partnered with one of the best providers in the industry to ensure your experience meets our standards.

To learn more about how we can help your business with VoIP services give us a call at (805) 419-0456.

    Slash Costs

    With 3CX, your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your PBX.

    • Decrease your Phone Bill by up to 50%
    • Make free inter-office calls and branch calls
    • Free calls to remote workers with web client and iOS/Android apps
    • Use prominent SIP trunks to reduce outbound call charges
    • Reduce travel expenses with integrated web conferencing
    • Eliminate 800 number phone bills with WebRTC integration

    Installation & Configuration is straightforward with 3CX:

    • Pre-configured templates for easy integration with leading SIP Trunk providers
    • Plug & Play Interoperability of IP Phones and gateways for automatic configuration
    • Advanced security features including automatic updates and global IP blacklist
    • Deploy in the Cloud or on-premise on Windows, Linux, MiniPC or Raspberry Pi!
    • Easily migrate at any time with built-in backup and restore.

    With the simple, user-friendly management console you can:

    • Create, edit and delete extensions and DIDs
    • Upgrade IP Phone firmware
    • Reprovision & reboot IP Phones remotely
    • Perform updates to system and SIP trunks in a single click
    • Perform server-side CRM integrations.

    Security & Backup

    When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security features have been exclusively developed to protect your PBX system from attacks.

    • Increased secure web server configuration
    • Automatic detection & blacklisting of SIP Attack tools
    • Global IP Blacklist automatically updated for participating PBXs
    • Traffic to 3CX apps is encrypted via the 3CX Tunnel
    • Voice traffic is encrypted via SRTP
    • Automatic generation and management of SSL certs
    • Revolutionary VoIP Security with A+ rating from SSL lab
    • Automatic Failover for instant backup
    • Encryption between browser and the website ensured via HTTPS
    • Limit access to 3CX management console based on IP

    Apps & Features

    3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website or Facebook page with the 3CX Live Chat and Facebook Messenger integration.

    Download 3CX apps on your Android / iOS Device 

    • Use your extension from anywhere
    • Benefit from free VoIP calls with your smartphone
    • Save battery life with “PUSH” notifications
    • Connect all apps simultaneously via SIP Forking
    • Enjoy the most progressive Android & iOS VoIP apps in the UC market
    • Benefit from integrated features such as status, web conferencing, instant messaging.

    User-friendly Web App

    • Multifunctional web app with inclusive UC features
    • Make calls straight from the browser or easily control calls on your IP phone or smartphone
    • Answer to incoming customer queries from live chat, Facebook and SMS from one interface
    • Integrated WebRTC technology resulting in reduced bandwidth usage
    • Integrated video conferencing at the click of a button
    • Never miss a call with the browser extension for Chrome.

    3CX Live Chat: Next Level Customer Communications

    • Allow customers to chat, call or meet with you directly from your website
    • Completely free for you and your customers – no additional subscriptions or charges
    • Incoming messages are easily managed from agents’ web clients
    • Easily transfer chats to other team members
    • Easy to configure in a few simple steps!

    Send & Receive Business SMS

    • Send & receive text messages directly from the web client and smartphone apps
    • Route incoming SMS to specific queues of multiple agents so no message goes unanswered
    • Agents can keep their personal mobile number private
    • Messages are delivered to the same chat interface as live chat and Facebook

    Next Generation Call Center features

    With the 3CX PRO and Enterprise editions, you get advanced call center features bundled in at no additional cost. Increase your sales, boost productivity and offer support with 3CX’s contact center technology.

    • Call Center Reporting – user activity, team queue, SLA and more
    • Queue Strategies and real-time statistics – round robin, hunt by threes and more
    • Barge in, listen-in and whisper to agents’ calls
    • CRM integration with popular CRMs – Salesforce, Office 365, Freshdesk and more
    • 3CX CRM API to develop your own CRM integration
    • Live Chat with your website visitors and offer real-time support

     

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    TESTIMONIALS

    What People Are Saying

    The techs at 805 IT guys are great to work with! Since we switched from our old IT company we have so many more capabilities with our new VoIP phone system. We also appreciate the on hands training classes. The phone system saved us money and was better than our previous system.

    Cheryl Westbrook

    Director of Operations - Biotech

    We have recently started working with 805 IT guys and it has been so great! Everyone is happy to have an awesome IT company to help us!

    We have always been able to count on 805 IT guys when we have had issues. Thank you for your support, and best wishes to a great IT team!

    Monica Douglas

    Office Manager - Manufacturing

    I was first introduced to 805 IT guys in 2012. Matt and Jason helped install a new SQL server and then upgraded our phone system. They were very helpful and professional. We moved to a new building last year and 805 IT guys was my first thought for phones/data wiring and handsets.
    805 IT guys has always been there for us!

    Danielle Crawford

    Finance Manager - Law Firm

    We have been using 805 IT guys for over 6 years now and they are AMAZING! They have taken care of our IT, from Severs to workstations to wireless upgrades & all of our phone and communication systems & devices. Very knowledgeable, friendly & helpful. I would highly recommend 805 IT guys!

    David Chism

    Small Business Owner

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